(Sacramento Bee) In an abrupt announcement that caught state and local business officials off guard, cable giant Comcast announced Tuesday that it’s closing all of its California call centers, including one in Natomas that employs about 300 workers.
Why? That’s the tricky question.
Earlier in the day, citing the state’s “high cost of doing business,” a regional Comcast official said the company’s Natomas, Livermore and Morgan Hill call centers will be shuttered on Nov. 30. Overall, about 1,000 jobs will be relocated to existing centers in Portland, Seattle and Denver.
But hours later, after state Senate President Pro Tem Darrell Steinberg, D-Sacramento, and the Governor’s Office interceded, Comcast backtracked, saying its initial reasons were “incorrect.”