(CNNMONEY.COM) Kate Milburn was happy to go to work every day at J.C. Penney and take care of clients as a receptionist at her store’s hair salon.

She has been working at the store in Coral Springs, Florida, for four years. She has been invited to customers’ birthday parties and has built a “work family” with other women.

All that started to change when Ron Johnson took over as CEO of J.C. Penney nearly two years ago. And in January, Milburn’s position at the salon was eliminated.

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