Baking customer loyalty into your overall business strategy
Dr. Michelli integrates customer loyalty with Porter’s 5 forces model of business strategy in this week’s podcast. In so doing, he helps you see the role of client engagement in defending against threats and creating business opportunities. Download Standard Podcasts
Dr. Michelli integrates customer loyalty with Porter’s 5 forces model of business strategy in this week’s podcast. In so doing, he helps you see the role of client engagement in defending against threats and creating business opportunities.
Download Standard Podcasts
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