January 15, 2013 at 09:00 AM EST
Tangoe, Inc. & Cable and Wireless Communications Bring Real-Time Expense Monitoring to Mobile Customers in the Caribbean Region

Tangoe, Inc. (NASDAQ: TNGO), a leading global provider of Communications Lifecycle Management (CLM) software and related services, today announced that LIME, the Caribbean division of Cable & Wireless Communications (CWC), has adopted Tangoe’s Real-Time Telecom Expense Management (Tangoe rTEM) solution as a value-added offering to its customers. Leveraging one of Tangoe’s mobile carrier solutions, LIME, the Caribbean’s leading communications company, will utilize customized versions of Tangoe rTEM to provide enterprise and residential customers with usage management capabilities that offer real-time expense monitoring of their mobile devices.

“With our rollout of next-generation network technology and the rapid growth of data-intensive mobile applications, an increasing number of our customers are looking to us to provide tools that will help them manage their mobile device costs and usage in real-time. With Tangoe’s rTEM solution, our customers throughout the region, including tourists, can now access real-time usage management tools to help them better manage their mobile service,” said Emerson Hewitt, VP of imagineering and mobile, LIME. “We are very pleased to work with Tangoe to deliver these new, market-leading features to our customers.”

Tangoe’s carrier solution portfolio helps enterprise customers and individual users by providing six distinctly bundled services:

  • Managed Mobility Services (MMS)
  • Telecom Expense Management (TEM)
  • Bill Aggregation and Presentation
  • Real-Time Telecom Expense Management (rTEM)
  • Usage Management for Consumers (FamZee)
  • On-Device, Real-Time International Roaming Usage and Cost Management (SmartUsage)

Tangoe’s customizable carrier solutions assist global communications providers in delivering their mobility customers with a suite of product solutions that are able to meet their varied needs. Using Tangoe rTEM, LIME’s enterprise and residential customers can centrally manage telecom expenses in real-time, with streamlined reporting on mobile data, voice and SMS usage, international roaming, usage anomalies, and asset location tracking. LIME plans to launch a branded offering in January 2013 in Jamaica and Barbados and will expand its offering to all of LIME’s markets in early 2013.

“These six carrier solutions help mobile customers gain visibility and control of their mobile device usage through geo-tracking and geo-fencing, policy controls surrounding local and international roaming usage, and security capabilities addressing device theft prevention and recovery, all in real time,” said Dan Rudich, senior vice president of business development, at Tangoe. “With our deep expertise in navigating carriers’ regional regulatory challenges, we are experiencing increased interest for carrier solutions throughout North America, Europe, Africa, the Middle East, Asia Pacific, and South America. We are both pleased and excited to work with LIME on the launch of these solutions in the Caribbean region.”

For more information on Tangoe’s carrier solution or its entire suite of communications lifecycle management solutions, please visit, www.tangoe.com.

About Cable & Wireless Communications

Cable & Wireless Communications is a global full-service communications business. CWC operates leading communications businesses through four regional units – the Caribbean, Panama, Macau, and Monaco & Islands. CWC services include mobile, broadband, domestic, and international fixed-line services in most of its markets as well as pay TV, data center and hosting, and carrier and managed service/social telecom (telecom enabled public services) solutions. Company operations are focused on providing customers – consumers, businesses, governments – with world-class service. Serving the communities where CWC operates is at the heart of the Company’s approach, and CWC is committed to behaving in an ethical and socially responsible manner. For more information, visit www.cwc.com.

About LIME

With a proud history in the region, LIME is the Caribbean's largest telecommunications company and is always working to improve the lives of its clients. LIME delivers the very best communication services to governments, businesses, and families in 13 Caribbean countries with one unifying promise—building, connecting, and serving communities. LIME is part of Cable & Wireless Communications PLC, one of the world's leading communications companies.

About Tangoe

Tangoe (NASDAQ: TNGO) is a leading global provider of Communications Lifecycle Management (CLM) software and services to a wide range of global enterprises. CLM encompasses the entire lifecycle of an enterprise’s communications assets and services, including planning and sourcing, procurement and provisioning, inventory and usage management, mobile device management, invoice processing, expense allocation and accounting, and asset decommissioning and disposal. Tangoe’s Communications Management Platform (CMP) is an on-demand suite of software designed to manage and optimize the complex processes and expenses associated with this lifecycle for both fixed and mobile communications assets and services. Tangoe’s customers can also manage their communications assets and services by engaging Tangoe’s client service group.

Additional information about Tangoe can be found at www.tangoe.com. Tangoe is a registered trademark of Tangoe, Inc.

Contacts:

PAN Communications, Inc.
Nikki Festa, 1-617-502-4300
tangoe@pancomm.com
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