January 25, 2013 at 17:36 PM EST
Broker Satisfaction Of Active Stock Investors Is High
Active stock market investors expect a lot of their brokers, but they tend to be loyal customers. In IBD's Best Online Brokers survey, conducted on its Investors.com website, only 18% of respondents said they had switched online brokers in the past five years, most often due to cost. Asked to rate their overall satisfaction with their broker based on all aspects of the service they received in the prior six months, 61% said they were very
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