January 25, 2013 at 18:18 PM EST
USAA Brokerage Customers Get Personalized Support
Listening to customers is what USAA does best. Its brokerage service division counts 85% military personnel among its members. But its platform is open to anyone who is interested in great customer service, low fees and access to extensive investment research. "We're a very member-centric organization, so when we're developing products or when we're looking at changing the overall experience with our products, the first and foremost consideration
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