February 05, 2013 at 19:46 PM EST
Schwab Offers Good Customer Service, Low Trading Fees
Investors naturally favor brokerages offering the lowest-priced trades. But free investment help and easy-to-use software are also important. San Francisco-based brokerage Charles Schwab -- a favorite in the Best Online Brokers survey -- attributes its high marks to factors such as investing workshops, 24/7 customer service and competitive trade pricing with no hidden fees. "We have a simple strategy that has guided us as a firm from the beginning:
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