(ABC News) After an online merchant fined a Utah couple $3,500 for writing a negative review and sparked a financial nightmare for more than a year, a public service lawyer has agreed to take the case and fight back with demands for $75,000 in compensation.
When Jen Palmer of Salt Lake City didn't receive a Christmas gift that her husband ordered for her online, she wrote a negative review of KlearGear.com and moved on with her life. But the company fined the Palmers $3,500, citing bizarre fine print on its website.
"No one would have expected this from doing perfectly normal, everyday and perfectly legal things," Scott Michelman, staff attorney with Public Citizen who is representing the Palmers, told ABCNews.com.
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