(DETROIT NEWS) Warren — General Motors CEO Mary Barra said the Detroit automaker fired 15 people and disciplined five others, and admitted the automaker failed repeatedly in delaying a recall of 2.6 million cars linked to at least 13 deaths and 47 crashes for more than a decade. She blamed the problems on “incompetence and neglect.”

“We failed these customers,” Barra told more than 1,000 employees at a town hall meeting broadcast around the world. “We didn’t do our job…. We are going to fix the failures in our system — that I promise.”

Barra said the automaker’s internal investigation into the ignition switch problems shows “a pattern of incompetence and neglect,” but not a conspiracy to cover up a safety problem. She said the report cleared senior management of wrongdoing.

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