(Associated Press) Washington’s health care exchange had problems last weekend as open enrollment began. But lawmakers, citizens and the members of the board that oversees the Washington Healthplanfinder are more concerned about problems lingering since last year.
At a legislative committee meeting Tuesday in Olympia and again at a board meeting Wednesday near Seattle, the refrain heard over and over again was: Why haven’t you fixed the problems preventing people from using the insurance they bought during the previous open enrollment period?
The exchange staff’s answer: We have fixed most of the problems, but the last thousand or so accounts are really difficult to fix. Estimates of how many accounts are currently plagued by billing problems range from about 1,300 accounts to as many as 6,500.
