(Associated Press) Filing a federal tax return is about to get more complicated for millions of families because of President Barack Obama's health law. But they shouldn't expect much help from the Internal Revenue Service.
Got a question for the IRS? Good luck reaching someone by phone. The tax agency says only half of the 100 million people expected to call this year will be able to reach a person.
Advertisement - story continues below
Callers who do get through may have to wait on hold for 30 minutes or more to talk to someone who will answer only the simplest questions.