(USA TODAY) — SAN ANTONIO -- The family of a 13-month-old baby with a genetic brain and muscle disorder has received a formal apology from Bass Pro Shops, days after the family said Santa Claus refused to be photographed with the child on his lap.
The incident happened Friday afternoon at Bass Pro Shops in northwest San Antonio.
Megan Self said she unhooked her son Caleb from his breathing apparatus and other medical equipment, after waiting in line for a free picture with Santa Claus.
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Self said Santa stood up, took one photo with Caleb, then quickly handed off the child, who has been diagnosed with mitochondrial encephalomyopathy.