(London Guardian) Writing a bad review online has always run a small risk of opening yourself up to a defamation claim. But few would expect to be told that they had to delete their review or face a lawsuit over another part of the law: copyright infringement.
Yet that's what happened to Annabelle Narey after she posted a negative review of a building firm on Mumsnet.
Narey, who is the head of programme at an international children's charity, had turned to London-based BuildTeam for a side return extension, but almost six months later, the relationship had turned acrimonious. The build, which was only supposed to take 10–14 weeks, was still unfinished, she wrote. "On Christmas day a ceiling fell down in an upstairs bedroom," she says, apparently due to an issue with the plumbing. "Mercifully no one was hurt. [That] there seem to be so many glowing reports out there it is frankly curious. Proceed at your own risk," the review concluded.
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