(CNET) If you hate hold music, you'll love this.
Boston-based startup GetHuman on Wednesday unveiled a new service that lets you to pay $5 to $25 to hire a "problem solver" who will call a company's customer service line on your behalf to resolve issues. Prices vary depending on the company, but GetHuman offers to fight for your airline refund, deal with Facebook account issues, or perhaps even prevent a grueling call with Comcast to disconnect your service.
"These customer service procedures have become these long obstacle courses for us," Christian Allen, GetHuman's CEO, said in an interview. "We avoid them, we procrastinate, and in some cases we don't do them at all."
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