(CLICK2HOUSTON) — HOUSTON – A former Houston Emergency Center 911 operator has allegedly confessed to hanging up on callers seeking emergency help because “she did not want to talk to anyone at that time,” according to Houston Police Department investigators.
Crenshanda Williams, 43, has been charged with interference with an emergency telephone call, which is a misdemeanor.
According to charging documents, managers at the emergency center determined that Williams had been involved in thousands of “short calls,” a term used to describe 911 calls that last 20 seconds or less, between October 2015 and March 2016.