Delta to pay customers up to $10,000 to give up seats

By Around the Web

(CNBC) — “To reinforce our commitment to our agents and their ability to care for our customers, we will be increasing the maximum allowable compensations limit for voluntary denied boardings (VDBs) systemwide,” Delta said in a bulletin to staff.

A voluntary denied boarding is when a customer raises their hand for a payout in exchange for getting bumped off of a flight.

Delta’s decision comes after an international furor over a viral video of a man being dragged off of a United flight because he refused to give up his ticketed seat.

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