(SAN JOSE MERCURY NEWS) -- A Bay Area startup that promised to give music lovers state-of-the-art wireless earphones is instead closing its doors, becoming the latest in a string of crowd-funded companies to take customers’ money and shut down without shipping a product.
San Francisco-based Kanoa ran out of capital and shut down this week, leaving in the lurch scores of customers who paid $150 or more to pre-order high-tech earphones they never received. The company emailed customers on Wednesday to break the bad news, directing them to a letter posted on the Kanoa website.
“This is not the outcome we had foreseen, and with the quick turn of events, we are emotionally overwhelmed,” the company’s website stated. “We know you are disappointed, and can only ask that you understand that we genuinely tried.”
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