(CBS) -- Passengers aboard an AirAsia flight from Perth to Bali Sunday have criticized the flight crew for allegedly screaming when the plane rapidly descended 20,000 feet, following an apparent pressurization issue in the cabin.
“The panic was escalated because of the behavior of the staff, who were screaming and looked tearful and shocked,” passenger Clare Askew told CNN affiliate Seven News Australia after the plane turned around and landed safely back in Perth.
“We look to them for reassurance and we didn’t get any. We were more worried because of how panicked they were,” she said.
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