Yelp accused of hiding positive reviews for non-advertiser

(KTVT) A Dallas business owner is accusing Yelp of hiding good reviews of his coffee shop after he refused to pay them for advertising.

Bob Sinnott owns Toasted Coffee + Kitchen in Lower Greenville.

He said after months of non-stop phone calls from Yelp, he claims his favorable rating dropped after he finally told the company he would not pay for advertising.

“What I would compare it to, the mafia,” said Sinnott. “You know, you do business with me or there’s retaliation.”

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