(CBS News) Nearly 9 million people have watched the video -- and many have weighed-in about the security pat-down of a 96-year-old woman in a wheelchair. The screening happened at Dulles Airport in Washington.
The woman's daughter complained that the 6-minute search was quote "prolonged and repetitive."
A woman can be heard criticizing the TSA agents in the video. "What the hell do you think she's going to do? Set off a shoe bomb?" she asks.
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"I was just shocked. I've traveled with her before, I've been in a wheelchair myself unable to walk through the machines and I've never had that kind of a pat-down ever. I was just shocked. I couldn't believe they were doing this to my 96-year-old mother," Jeanne Clarkson told CBS News transportation correspondent Kris Van Cleave. "It was just shock, and frustration because they would not talk to me. I felt helpless."