(STUDY FINDS) -- PROVO, Utah — Are artificial intelligence-based digital assistants like Apple’s Siri or Amazon’s Alexa making people less polite? After installing one of these helpful devices in their home, many people tend to speak rudely or shout orders at their tiny robotic helper, causing some to speculate if all that dictating may influence how we interact with real people as well.
That’s the question a team of researchers from Brigham Young University set out to answer, and they were surprised by what they discovered. According to their findings, digital assistants are not making adult users more impolite in their day-to-day dealings with others — yet. Researchers speculate that future generations, who are growing up with these digital assistants right now, may be more influenced by their interactions with them.